Privacy Policy

Privacy Policy for 1 to 1 IT Coaching Australia

1 to 1 IT Coaching Australia is dedicated to providing quality services and protecting your privacy. This policy outlines our ongoing obligations to you regarding how we manage your Personal Information.

Australian Privacy Principles

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

For more information, visit the website of The Office of the Australian Information Commissioner at oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information refers to any information or opinion that identifies an individual. This includes names, addresses, email addresses, phone numbers, and facsimile numbers.

We collect Personal Information in various ways, including phone, email, website contact forms, and third-party sources like business listings. We do not guarantee the policies of authorized third parties.

We collect your Personal Information to provide our services, share information with clients, and for marketing purposes. We may also use it for secondary purposes closely related to the primary purpose, where you would reasonably expect such use. You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When collecting Personal Information, we will explain why we are collecting it and how we plan to use it.

Sensitive Information

Sensitive Information includes details about racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal records, or health information.

We use Sensitive Information only:

  • For the primary purpose it was collected.

  • For a related secondary purpose.

  • With your consent.

  • Where required or authorized by law.

Third Parties

Where practicable, we collect Personal Information directly from you. In some cases, we may receive information from third parties. We will inform you when this occurs.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances, including:

  • To third parties with your consent.

  • Where required or authorized by law.

Security of Personal Information

We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure. When no longer needed, we will destroy or permanently de-identify your Personal Information. However, most information is stored in client files for a minimum of 7 years.

Access to Your Personal Information

You may access and update your Personal Information by contacting us in writing.

Maintaining the Quality of Your Personal Information

It is important that your Personal Information is accurate and up to date. Please notify us if your information changes so we can update our records.

Policy Updates

This policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about our Privacy Policy, please contact us at:

1 to 1 IT Coaching Australia

34 Noga Avenue, Keilor East Melbourne Victoria 3033

darmellin@1to1itcoachingaustralia.com.au

+61 0412743591